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PhuketGolfCourse.com is committed to providing you with the best customer service and support. If you
don't find the answer you need, please contact us. You can email us or call us at +66 (0)80
891 4973.
Please browse the FAQs topic list below:
Golf Course Questions
Do I need
a green card?
No. It is not necessary to have a green card to play golf in Phuket at present, but
experience is recommended.
Do I need
a handicap card to play?
No. Every golf course in Phuket will allow everyone to play and a handicap card is not
required. However, everyone is expected to keep the minimum pace of play and follow the basic
etiquette of the game.
Is there a
dress code?
Yes, it is. Please kindly find the dress code as following to avoid unnecessary
clothing purchase in the pro shop on your playing date: Appropriate Men's Attire: golf
shoes, socks, tailored long pants, Bermuda shorts, polo t-shirt/sports shirts with collar.
Strictly Prohibited: slippers, flip-flops, sandals, running/non-golf/open-toe shoes,
singlet, round neck shirts, mesh shirts, football shirts & shorts, gym shorts, tights, jogging
shorts, cut-off trousers and denims. Appropriate Ladies's Attire: golf shoes,
socks, tailored culottes, pants, slacks, skirts and blouse/polo t-shirts with collar.
Strictly Prohibited: slippers, flip-flops, sandals, running/non-golf/open-toe shoes,
tank-tops, round neck shirts, low cut tops, football shirts & shorts, mini shorts/skirts, tights,
leggings, leotards, jogging shorts, and denims. Soft spiked golf shoes are recommended
Why are
caddies mandatory at golf clubs in Thailand?
Most golfers are pleased that caddies are available to assist them pulling their golf
clubs around the course especially in the heat. Besides providing employment for local ladies, the
caddies also provide the necessary maintenance such as filling in the divots with sand, raking bunkers
and reporting any problems on the course. It is a rule and regulation of every golf course in
Phuket that each golfer must be accompanied by at least one caddie and as such there can be no
flexibility with this.
Caddie fee in most of the golf courses in Phuket is 400 Baht.
What
should I expect of my caddie?
Most of all, your caddie should be friendly and polite. She should be able to assist
you with the basic yardages, let you know where the hazards are and be able to give some indication as
to how a putt will break on the greens. She should also keep pace with you and do the basic
maintenance such as fill in divots with sand, rake bunkers, fix ball marks and clean clubs. She will
only be able to communicate in very basic English.
May I take
more than one caddies?
Yes, some people take two caddies so that one can carry an umbrella and protect them
from the sunshine.
How much
is an appropriate tip for the caddie?
In Phuket the expected tip for a caddie is around 400-500 Baht. If you think
your caddie did not provide the expected service for you, then you should tip accordingly and let her
know why you were disappointed with her service. Under no circumstances is a caddie or any
staff allowed to ask for a tip and if they should, please report it to Master Caddie, Clubhouse
Manager or appropriate management at the golf course as soon as possible.
Do I need
spikes?
Spikes are not compulsory, but advised, although soft spikes are preferred in Phuket.
Does
everyone have to have their own golf bag and clubs while playing or can we share?
Every golfer must have their own golf clubs and bag while playing. This is to avoid
slow play. This is a rule and regulation of every golf course in Phuket and there cannot be any
flexibility with this.
Can I
rent clubs?
Yes, every golf course in Phuket will be able to provide you the club set rental.
However, some golf courses have very limited club sets in their collection. For serious golfers, we
strongly recommend you to bring your own club set.
Which
golf courses in Phuket and Phang-nga have golf carts?
Golf carts are available at every golf course in Phuket and Phang-nga.
Which
golf courses in Phuket & Phang-nga that golf cart usage is compulsory?
Currently, there are 6 golf courses that will require you to use golf cart. They are
Red Mountain, Blue Canyon (Canyon Course), Blue Canyon (Lakes Course), Mission Hills, Aquella, and Katathong. The golf courses will strictly only allowed one golfer per one golf cart. The cart rental is 700 Baht per cart per person.
Note: Our Package rate is not inclusive of golf cart rental. If you choose to play at
these courses, please be advised that you will need to pay additional 700 Baht per person for the cart
rental.
Can I
play as only a twosome or a single?
Preferably golf courses in Phuket like golfers to play in a four ball but only
if the course is not too busy they will allow a single or a twosome to start off by themselves.
However, you must follow the direction of the starter on the tee or the player assistant on the course
as to whether you are required to join up. A single has no standing on the course and so cannot
expect to play through groups and a two ball must appreciate a slower pace if there are several 4
balls ahead of them. Every golf course strictly reserves the right to pair any single or
twosome on the same flight. Note: In Tourist High Season (November - April) when
every golf course is extremely busy, you will most likely be able to play as 4 balls only.
Do you
allow a 5 ball to play together?
Most of the golf courses only allow the international standard of a 4 ball to play.
However, only Loch Palm Golf Club will organize 5 balls for every group as their
perference. Note: In Tourist High Season (November - April) when every golf
course is extremely busy, you will most likely be able to play as 4 balls only.
Booking Questions
How do I make a
booking?
There are many ways to make a booking with us. You can use reservation form for each
golf course, contact
form or call our reservation hotline at 080-891-4973. Note: For last minute
booking (tee times request within 24 hours), please kindly call us to ensure that your tee times is
confirmed as sometime the delay could be occurred with the internet booking. We could also confirm
your tee-time almost instantly, if you call us within the golf course operate hours (06:00AM – 06:00PM
GMT+7). Just call us at 080-891-4973 (dial from local phone) or +66-80-891-4973
(dial from international phone)
Do I need to
arrange tee times?
During November and April is high season in Phuket, so early bookings are advised.
Early tee times are the busiest times. Low season is generally not too busy, but Thailand weekends and
public holidays are many, so booking is always advised.
I have submitted
my reservation form, how long will it take to confirm my tee times?
Your tee time will be confirmed within 24 hours. If your booking is an urgent case (tee
times within 24 hours or same-day booking request), please call our reservation hotline at
(087)891-4973.
Can I change or
cancel my tee times?
Yes, you can change or cancel your tee times at least 24 hours prior to your playing
date without any cancellation charge. The cancellation policy will be applied, if you cancel within 24
hours or in the same day as the playing date.
What is your
cancellation policy?
We are committed to providing a flexible and transparent cancellation policy with no hidden administrative fees. For golf bookings, most courses in Phuket require cancellation notice at least 24 hours before your tee-off time. If you have prepaid, we will process your refund immediately upon confirmation from the course. If you planned to pay on arrival, no fees apply provided you cancel within this 24-hour window. For transportation services, please notify us at least 2 hours before your scheduled pickup. If a cancellation occurs after our driver has been dispatched, we must charge the full round-trip transfer fee (500–1,000 THB) to cover fuel and operational costs. Additionally, for group bookings of more than 5 golfers, we kindly ask for at least 3 days' notice to avoid penalties. Please be aware that for all credit card payments (online or on-site), the 3.5 percents bank transaction fee is non-refundable. In the event of a refund, the amount returned will be the total price paid minus this 3.5 percents processing cost, as this portion is retained by the bank and not by us.
Can I make a
reservation directly through the golf course?
The special rates listed on our web site are only available through our service. If you
would like to make a reservation directly with the golf course they may charge you a higher green fee
rate.
Do you organize
airport transfers or transfer within Phuket?
Yes, we also organize airport transfers and transfer within Phuket. We can provide you
the transportation with any type of vehicles to suit the size of your group.
Pricing/Rates Questions
Why your rates
are cheaper than the published rates from the golf courses?
We are able to offer the best rates because of our ability as the golf agency to bulk
buy green fee enables us to negotiate preferential, low rates.
What are your
package rates?
Our package rates are designed to help you to save time and money. We will pick you up
from your hotel and transfer you to the golf course. After that, our representative will greet and
meet you at the golf course - he/she will guide you to the locker room, pro shop, and first tee off or
assist you in case you need anything before your tee time. You can just go straight to the locker room
or the first tee off if you are ready because everything is included - we will arrange all of the
check-in process for you. When you finish your golf game the driver will come back to pick you up and
transfer you back to your hotel. Tip: You will save even more if you have more friends
join in your party as the rates will get cheaper.
What do your
package is include?
Our package includes Green Fee, Caddy Fee and Round-trip Transportation (your hotel -
golf course - your hotel). It is generally almost cover everything you need in most of the golf course
in Phuket. However, the package is not inclusive of equipment rental such as golf
carts, golf clubs, shoes, umbrellas, chairs, driving range fee, golf balls and etc. It is also
not include the tip that you have to tip your caddy after the game. Note: For
Mission Hills Phuket Golf Resort & Spa and Red Mountain Golf Club, the golf cart rental is
compulsory for each golfer. Our package is not include golf cart rental, you will need to pay
for golf cart rental directly to the golf course.
Are taxes
included in the rate?
Yes. All taxes and service charge are included.
Payment Questions
How do we pay
for the golf booking?
Our payment method is one of our best offers to you. We do not require any forms of
payment in advance to secure your booking unlike other websites. If you book our Green Fee
Only, we will meet you at the golf course on your playing date to collect your payment. If you book
our Package, we will pick you up at the hotel and our representative will wait for you to collect your
payment at the golf course. You can freely choose to make a payment separate for each day that you
play or pay everything all together. We are striving to give our customers the maximum of
flexibility and a peace of mind. You would not have to worry about money transfer or credit card
guarantee when you book with us. You simply pay only when you play. Note: Most of the
golf course, we will collect the payment on your playing date. However, if you book at Blue Canyon
Country Club (Canyon Course or Lakes Course) we would need a payment in advance 1 day prior to your
playing date.
How do we pay
for the group bookings, accommodation bookings or 'Stay & Play' packages?
Once your booking has been confirmed we will send you the link to our secure online
payment invoice which you can pay by your credit card. Currently, we accept Visa, MasterCard or
JCB. Once the payment is received, we will send the booking voucher with detailed itinerary
to you.
Do you accept
credit card?
Yes. Currently, we accept only Visa Card, MasterCard or JCB.
Are there any
additional fees when I pay by credit card?
No. The rates that we offer to you are final. While other golf agents will charge you
more around 3.5-4 percents for the credit card processing fee, we charge you nothing.
Security/Privacy Questions
Why do I need
to provide my personal detail to you?
We ask for your details as they are required for completing your golf reservation or
when you contact us. Your personal information will stay safe and secure. It will only be disclosed to
third parties such as golf courses, in order to process your reservation.
How can I be
assured that my personal data is secure?
Your personal information is safe and secure. It will be disclosed to third parties
such as golf courses only as part of the tee time reservations you make with us. We do not sell or
trade personal information for marketing purposes. See our Privacy Policy for
further details.
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